Meet Microsoft Dragon Copilot: Your new AI assistant for clinical workflow
HIMSS 2025 has arrived. We are pleased to announce the launch of Microsoft Dragon Copilot, a new groundbreaking solution that transforms the way clinicians work. Join us at booth #2221 to see the latest innovations in action, experience hands-on demonstrations, participate in a theater experience, and meet our product experts. We won’t disappoint.
For over two decades, we have consistently delivered front-end speech capabilities that have helped clinicians document billions of patient records and that have become a cornerstone of clinical documentation. Five years ago, we took a significant leap forward by pioneering the ambient AI category in healthcare. Today, we announce the integration of these proven technologies with fine-tuned generative AI, healthcare-adapted safeguards, and new capabilities on a scalable platform. This powerful combination brings unprecedented levels of efficiency and care, offering wide-reaching benefits for all.
Our robust voice solutions have consistently delivered outcomes for clinicians, patients, and healthcare organizations. Outcomes like 5 minutes of time-savings per encounter on average that have enabled 13 additional appointment slots per provider, per month.1 A 70% improvement in clinician work-life balance and reduction of feelings of burnout and fatigue.1 And the delivery of better patient experiences, where 93% of patients say their physician is more personable and conversational due to our technology.2
Dragon Copilot builds on this evolution to streamline documentation, surface information, and automate tasks across care settings. It’s an AI extensible workspace that offers a unified experience, integrates with electronic health records (EHRs) such as Epic, and supports clinicians across all stages of their workflow. Part of Microsoft Cloud for Healthcare, it’s built on a secure, modern architecture and can take clinical productivity to new heights while helping boost clinician wellbeing and the patient experience, increasing efficiency, and improving financial impact.
Streamline documentation with new levels of customization
Dragon Copilot uses the latest AI models to help produce accurate documentation efficiently and consistently.
- Create clinical documentation automatically: Captures multiparty, multilingual patient-clinician conversations and orders ambiently during the visit and converts them into high quality, comprehensive, specialty-specific notes allowing clinicians to connect with patients rather than screens.
- No internet? No problem: Recordings are captured and processed once users are reconnected.
- Produce high quality, customizable documentation: Allows clinicians to customize documentation, save templates, AI prompts, and frequently used text.
- Talk naturally: Provides natural language speech capabilities, dictation at the cursor, custom vocabularies, and intuitive voice correction capabilities across devices.
Surface information without leaving your workflow
From querying notes and getting medical information to receiving encounter recording suggestions, Dragon Copilot gives users access to pertinent information when they need it.
- Query notes: Provides details and answers questions like whether a patient is taking a certain medication, has a relevant family history, or mentioned something specific during the conversation. Copilot uses conversation transcripts and notes to address your requests.
- Get credible medical information: Clinicians can access a broad range of medical information and clinical topics, allowing them to check the latest protocols for managing a condition or check drug interactions, for example. Dragon Copilot uses grounded AI with citations to ensure trust in its responses.
- Receive suggestions: Create more complete notes. Dragon Copilot analyzes the transcript and makes suggestions to help clinicians capture specific information, such as temperature, BMI, and family history.
- Put conversational data to good use: Get insights at scale with Microsoft Fabric and Dragon Copilot. Tap into point-of-care data to better analyze usage and adoption and help improve research, patient care, engagement, outreach, and more.
“Using all these tools together is going to be a great in-room, in-office assistant for taking care of the patient. It’s just remarkable.”
Dr. Lance Owens, Chief Medical Information Officer, University of Michigan Health-West
Automate tasks with a single click
Dragon Copilot helps clinicians automate clinical and non-clinical tasks. From summarizing notes and evidence, to prepping orders and drafting referral letters and after visit summaries, it saves time and increases clinician productivity and efficiency.
- Make orders easy: Automatically capture over a dozen order types during clinician-patient conversations. With supported EHRs, orders are directly entered into the EHR order module.
- Summarize notes: Get an instant synopsis of each encounter, including key facts and details, streamlining workflow and reducing cognitive load. Dragon Copilot makes it easy to get a quick refresher on the patient before finalizing a note.
- Summarize evidence: Receive more than just linked notes to transcripts. Dragon Copilot curates diagnosis evidence from subjective elements such as symptoms, objective elements such as labs and imaging, and other relevant information shared during the encounter.
- Create referral letters: Have Dragon Copilot quickly draft a referral letter from clinical notes by using the information gathered during an encounter. It automatically extracts key details—including medical history, requested services, and pertinent test or imaging results—and repurposes them for the letter.
- Generate after visit summaries: Dragon Copilot converts clinical documentation from encounter visits into written patient-friendly after-visit summaries, providing an easy reference for key clinical highlights and important directions.
“This is a complete transformation… it’s going to make it easier, more efficient, and help us take better quality care of patients.”
Dr. Anthony Mazzarelli, Co-President and Chief Executive Officer, Cooper University Health Care
True anywhere access
From a full-featured web app with no client installation, to dedicated mobile and desktop apps with added functionality, Dragon Copilot goes wherever you go. And for even greater workflow efficiency, Dragon Copilot is natively embedded in supported EHRs.
Access in-app training and support—whenever and wherever it’s most convenient
Dragon Copilot offers some of the best product support and insights to help healthcare organizations get the most out of their AI investment.
- On-demand training: In-app training videos and on-demand content provide access to training content.
- Integrated live chat and virtual support room: Need help? Dragon Copilot comes with immediate support without leaving the app and a virtual support room staffed by experts.
- Product and AI feedback: In-app feedback and dedicated channels enables clinicians to rate Dragon Copilot and provide feedback that helps improve the product experience, note quality and AI responses.
Our expansive partner ecosystem
Dragon Copilot is bolstered by our collaboration with healthcare industry experts across our global ecosystem of trusted partners. We work with leading independent software vendors (ISVs), system integrators (SIs), and cloud service providers (CSPs) so our customers in every region can access the healthcare solutions and offerings they need.
Dragon Copilot is coming to you
Dragon Copilot will be generally available in the United States and Canada in May 2025, followed by the United Kingdom, Germany, France, and the Netherlands. Microsoft is also committed to bringing a new Dragon experience to other key markets that are using Dragon Medical today.
Built on a foundation of trust
We are dedicated to helping customers use and build AI that is trustworthy, secure, safe, and private. By using the Microsoft Secure Future Initiative, we support the highest standards of security, privacy, and compliance. Our AI aligns with Microsoft’s responsible AI practices and incorporates healthcare-specific clinical, chat, and compliance safeguards to ensure accurate and safe outputs. Additionally, our data is grounded in privacy principles, backed by transparent policies, and protected by rigorous safeguards.
“Microsoft has invested a lot in security. It gives me peace of mind that Dragon Copilot is part of the whole Microsoft suite.”
Novlet Mattis, Senior Vice President, Chief Digital and Information Officer, Orlando Health
Ready to take the next step?
Dragon Copilot
A new groundbreaking solution that transforms the way clinicians work
1 Microsoft survey of 879 clinicians across 340 healthcare organizations using DAX Copilot; July 2024.
2 Survey of 413 patients conducted by multiple healthcare organizations whose clinicians use DAX Copilot; June 2024.
Kees Hertogh leads the Global Health & Life Science Product Marketing team at Microsoft. He is responsible for Microsoft’s global marketing priorities across the health and life science verticals and Microsoft Cloud for Healthcare portfolio and go-to-market strategies.
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